conv-102 · awaiting_approval · unread 1Phone: +18605551202
Email: daniel.ruiz@example.com
City: Groton
Tags: existing customer, painting, follow-up needed
Shared thread: customer messages, photos, replies, and next steps in one place.
Mode: awaiting_approval
Status: customer_replied
Last activity: 2026-04-08T15:20:00+00:00
Last inbound: Yes, still interested, but I'd want to understand timing and price again.
Suggested reply: Thanks Daniel, I can help with that. We can walk through timing and pricing for your project in Groton. Would you prefer a callback, or would you like us to text over a few options here?
Use when: the office should answer from the shared thread.
Send a formal follow-up or appointment recap.
Turn a thread date into a calendar handoff.
Status: No date surfaced yet
Thread signal: When a customer mentions a date or time here, this panel should surface it.
Event draft: Waiting for a thread date
Open the calendar handoff now. Greyed actions show next integration seams.