conv-101 · human_takeover · unread 1Phone: +18605551201
Email: sarah.bennett@example.com
City: Mystic
Tags: existing customer, kitchen remodel, active project
Shared thread: customer messages, photos, replies, and next steps in one place.
Mode: human_takeover
Status: owner_handling
Last activity: 2026-04-21T15:14:00+00:00
Last inbound: I'm sending two photos from the kitchen wall we opened up. Can your team see these and tell me if we should keep the electrician scheduled for Thursday?
Suggested reply: Thanks Sarah, I can help with that. We can walk through timing and pricing for your project in Mystic. Would you prefer a callback, or would you like us to text over a few options here?
Use when: the office should answer from the shared thread.
Send a formal follow-up or appointment recap.
Turn a thread date into a calendar handoff.
Status: Date noticed from thread
Thread signal: Yes - the office can see the photos in the shared thread now. We are reviewing them with the electrician and will confirm today whether T...
Event draft: Calkins Electric follow-up with Sarah Bennett
Open the calendar handoff now. Greyed actions show next integration seams.